Privacy
Privacy Policy
This policy explains how MartialFlows collects, uses, shares, and protects personal information while providing the service. Actual scope may vary depending on the features, plan, payments, and integrations you use.
Last updated: 2026-07-07
1. Information We Collect
During account creation, login, demo requests, contact requests, payments, and service operations, we may collect names, emails, phone numbers, school names, roles, message content, usage records, device data, and browser information.
Information related to students, parents, staff, locations, attendance, orders, and payments may be stored when users configure and operate the service.
2. How Information Is Used
Collected information is used to provide accounts, customer support, demo scheduling, workspace operations, security checks, payment processing, feature improvements, and legal compliance.
Information submitted through contact and demo request forms may be delivered to [email protected] for follow-up.
3. Sharing and Processors
Information may be shared with hosting, email, authentication, payment, analytics, and customer support providers as needed to provide the service.
Information may be disclosed when required by law, to protect rights, to respond to security incidents, or at the user's explicit request.
4. Security
MartialFlows applies reasonable technical and administrative safeguards such as access controls, authentication, transport protection, and operational monitoring.
Because internet-based services cannot be absolutely secure, users should maintain strong passwords and appropriate staff permissions.
5. Retention
Information is retained for as long as needed to provide the service, resolve disputes, maintain security, support accounting, and meet legal obligations.
After account deletion or contract termination, some information may be retained for limited periods for legal, backup, audit, and abuse-prevention purposes.
6. Choices and Requests
Users may request account updates, access changes, data deletion, or marketing opt-out related to personal information.
Privacy requests may be submitted through the contact page or [email protected].
7. Children and Family Information
MartialFlows provides tools that allow academy operators to manage student and family information. Operators are responsible for managing notices and consents for information they collect.
Applicable privacy and children's privacy laws may apply to information related to children or minors.
8. Changes
This policy may be updated as the service, law, or operating practices change. Material changes will be communicated through appropriate means.